EVL Chamber Spotlight: ACME Business Solutions

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By Kate Bartlett

   “It’s not what you sell, but what you stand for” says Jim Finch, President and CEO of ACME Business Solutions. Operating from their core values, Acme is a data and technology management business service offering the latest in cyber severity and digital office technology. From multi-function copiers to mail machines and computers/server/ cameras/ high level security and Homeland Security Management, Acme is a leader in technology management. Acme is Certified by the United States Attorney General for level 4 security and integrity.   “Our Federal Certification allows us the ability to receive a phone call at any point and respond quickly. Top to bottom, left to right, we implement and secure everything that runs your business.”

    What opened in 1962 as a family run typewriter company by local businessmen Dick Baxter, has grown to a multifunction copier company and Beyond Managed Service Provider. The business has evolved along with technological advancements, spawning from a need to support local businesses. Based in Olean NY, they service hundreds of companies around the WNY region, including over 73 branches of local banks. While their focus has become cyber security, they offer everything from infrastructure, utility, IT, data input, and technology management to service all layers of agencies. “Today, Acme is 4x the company it was when it began. We have a long history of ensuring your business grows and we are invested in providing you with the latest and best data and security protection.”

   “You know your business model, however, we fulfill all data and technological management for you. This allows your business to flourish and help you capture the data, run the store, make your widgets, and do what you do.” Acme offers services based on company need, whether it be full managed IT or split. They are a Microsoft Silver accredited business and platinum Kyocera dealer.  In addition to over 72 local bank branches, customers include most area hospitals, medical centers, private businesses, lawyers, government offices, police stations, and educational industries. Customers run the gamut from small local businesses to large industry with over 2,200 employees.

   “We run like a Fortune 1000 company with family values within our united team.  We hire based on core values, other skills can be taught and developed on-the-job. As the only local technology firm in the area, we stand for resilience over the years.  As a team we collectively have 5 associate degrees, 3 bachelor’s degrees, 2 master’s degrees, business fundamentals certification, 11 Microsoft Certifications, Vmware certifications, and 4 Leadership Cattaraugus Graduates among us.  Many businesses cannot say they have the education to back the over 150 years of business skills and technology diversity within a company of this size, but we do!”

    Jim is proud of the team’s core values, and the proof is in their client base and our business delivery. “We operate with integrity with the goal of making technology understandable and affordable, scaled to each business need. At Acme, we might be installing a new computer or firewall, then 10 minutes later hanging a new security camera.  We are flexible and diverse to best meet your needs. We go into a job with no expectations and troubleshoot on site. We often find further issues on site that need to be fixed, and we have the knowledge and skills to untangle the wires and get to the root of the problem.”

   His favorite thing about his job at Acme is his ability to help others and it is different every day. “It is an honor to lead such a strong business. I’m proud to clearly lead this business in project planning and management. Assisting large scale and small office businesses in their technological needs really allows Acme to shine.  We love people and helping businesses thrive.

   Acme Business Office is located at 313 West State Street in Olean, NY. Find all their services online @ https://acmebusiness.com/ email info@acmebusiness.com or call (716) 372-1325. Follow on social media for their latest updates and announcements. 


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The Villager Volume 19 – Issue 38

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